Privacy Policy
Your Trust Matters — How Dr. Venkys Pet Store Protects Your Data
Last Updated
4/15/2026
1. Information We Collect
1.1 Personal Information
When you create an account, make a purchase, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment information (handled securely by payment partners)
1.2 Automatically Collected Data
When you browse our website, we may collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Cookies & tracking data
1.3 Pet Information (Optional)
To enhance recommendations, you may provide:
- Pet Name
- Pet Type
- Breed & Age
- Food or product preferences
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Improve website performance
- Provide customer support
- Send updates, offers, and pet-care tips
- Maintain account and transaction records
- Personalize your shopping experience
We do NOT sell your data to third parties.
3. Sharing of Information
Your data may be shared only with trusted partners for:
- Secure payment processing
- Order delivery & logistics
- Fraud prevention
- Analytics & website performance
4. Data Security
We use strong security practices including SSL encryption, secure payment gateways, system audits, and restricted access to sensitive information.
While we strive to protect your data, no online platform is 100% secure. Please use a strong password and keep your account information private.
5. Cookies & Tracking
Our website uses cookies to:
- Store preferences
- Enable cart & checkout
- Provide recommendations
- Analyze website performance
6. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe such data was provided, please contact us immediately.
7. Your Rights
You may request to:
- Access your data
- Update or correct information
- Request deletion
- Opt out of marketing
- Request a copy of your stored data
8. Policy Updates
We may update this Privacy Policy to reflect legal changes, new features, or business changes. Updates will be posted here with a new date.
9. Contact Us
For any questions, please contact:
Dr. Venkys Pet Store
Email: support@drvenkyspetstore.com
Phone: +91 7386090707
Address: Above dwaraka Honda showroom, Sun City, Hydershakote, Bandlaguda Jagir, Telangana 500091